How do I book an appointment?

You may book via our online booking system found on the ‘Booking online’ page of our website or alternatively contact the clinic directly.

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Is there parking available?

Yes. We have free parking available right out the front of our clinics and at the back of our premises. Our clinic is also wheelchair accessible.

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May I request a therapist?

 Yes, our online booking system allows you to request a therapist. However, all of our therapists have the same training and are equally fantastic!

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How can I pay for my services?

We offer EFTPOS, cash, Zippay, or Afterpay payments.

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Do you offer payment plans?

Yes. We offer Zippay and Afterpay in the clinic for all products and services.

Please create an account at www.zippay.com.au or www.afterpay.com prior to attending your appointment.

Administration fees apply for payment plans.

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Can I have Cosmetic Injectables if I am under 18 years old?

Unfortunately, you must be 18 years or older to have Cosmetic Injectables.

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Can I have injectables while pregnant or breastfeeding?

 No. We do not recommend having any cosmetic injectable treatments while pregnant or breastfeeding.

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What treatments can I have while pregnant & breastfeeding?

We have many facial and beauty treatments available for our pregnant and breastfeeding clients. Our skincare ranges are also completely safe to use while pregnant or breastfeeding however we do not recommend using any form of Vitamin A or retinol during this time.

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How often should I get a facial?

 Your skin takes approximately 30 days to complete a cell cycle. You should aim to have a facial once per cell cycle to encourage cell turnover and decongest. Using our cosmeceutical skincare will ensure the health of your skin between visits.

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Will I have to shed from a peel?

 At the first skin clinic, we offer multiple AHA, BHA, and Enzyme peels. The mechanic of action of some of these peels is to accelerate the cell turnover and slough away dead or damaged skin. Your technician will ensure you have all information regarding your peel downtime and aftercare at your consultation or treatment date.

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How early should I arrive for my appointment?

Please arrive 15 minutes prior to your treatment start time to ensure all paperwork is completed and you can go through to your appointment promptly at the allocated time slot.

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What treatment/products do I need?

 Each client is assessed individually for all treatments offered at our clinic. We encourage all new clients to book a complimentary consultation so that we can customize a treatment plan for you. 

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What if I have a medical condition?

Please advise us of any health conditions or medications you may be taking as your treatment may not be able to be performed. Please inform your physician if you are pregnant as some of our treatments and products may not be safe.

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